Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 305-593-1183 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

To avoid having to return items, please read all item specifications before purchase, and call us with any questions prior to placing your order.

  • Damaged items should not be accepted upon delivery. It must be documented, and we must be notified immediately
  • After signing for and accepting your item, you are responsible for all damage claims.
  • Call the manufacturer if product is defective after the first use.
  • Returns are accepted within 30 days of delivery.
  • All returns are subject to a 25 percent restocking fee.
  • Delivery charges are not refundable for returned items.
  • Returned products will not be accepted unless they are in brand-new condition with all packaging, product literature and blank warranty cards enclosed in the exact condition as received.
  • We do not accept returns on special-ordered products.
  • All sales are final on close-out and clearance items. No returns.
  • We are not responsible for any missing, incorrect or damaged products more than 30 days after delivery.
  • We do not accept returns for any item that has been installed, used or plugged in. All items must be like-new, in original packaging.
  • Marcelin Home Appliance reserves the right to refuse returns.

CORONAVIRUS RESPONSE:

Our Doral showroom is temporarily closed to the public, but rest assured we are accepting orders and requests for quotes via email at SALES@MARCELIN.COM,and by phone, at 305-593-1183, during working hours of Monday thru Friday, 9am to 6pm. If you need to make an appointment to visit the showroom, please call or e-mail your request. We will still be offering appliance deliveries and installations by appointment. As soon as it is safe to do so, we will re-open our showroom in Doral.